FREQUENTLY ASKED QUESTIONS
Some questions that may have occurred to you.
We will contact you to ask about the expected arrival time when you will meet our check-in agent who will give you the keys and give you all the useful information for your stay.
For some of our facilities you will also have self check-in available so as to be even more free at the time of arrival.
Our check-ins are from 15:00 to 19:00.
After 19:00 there is a small extra cost for late check-in.
We recommend that you reach the 5 Terre by train. The trips are short. In the summer months the Cinque Terre Express service is active which runs from La Spezia to Levanto and stops in the 5 villages of the Cinque Terre National Park.
By 10:00, unless agreed in advance.
You can buy the 5 Terre card at the reception centers of the Cinque Terre National Park or online on their official website.
You can find all timetables and routes on the official website “Navigazione Golfo dei Poeti” and “Cinque Terre Ferries”.
To better enjoy the Ligurian sea and coves with your family or friends, we offer you the boat rental service with departures from La Spezia, Lerici, Portovenere, Cinque Terre.
We will send you all the information on available boats and the best offers.
Places are limited so we recommend booking the service well in advance.
Contact us and we will organize the requested service for you.
Yes, contact our booking department to receive all the information you need to change your booking.
Depending on the rate chosen, a deposit or full prepayment of the reservation is required.
To facilitate check-in operations, we ask you to send the documents in advance in order to register from our office. However, it is not mandatory, you can show them directly upon arrival to your host.
In our territory the free or equipped beaches are located in Lerici, Portovenere and Monterosso al mare. For more information, do not hesitate to contact us.
Our goal is to personalize your holiday in the best possible way, so do not hesitate to ask for information about the services you have seen or to ask for something different to make your holiday unique, we will do everything to satisfy you.
Certainly there are no problems ask us for all the information and we will know how to respond to your needs.